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Do I need to register?
Welcome to The Goodyear Store! If you are a first time visitor to the store you may checkout as a guest or register with us. Registering will allow access to the store and make your subsequent visits quicker. Any information you provide is held with the utmost care and security. To read more about this, see our Privacy Statement.
What if I forget my password?
If you forget your password, you can click here to request that it be sent to your e-mail address.
Can I view a list of my past orders?
Yes, first log in to the site by clicking log in and entering your e-mail address and password. Once you have logged into the site you can click the Order History button located in the top toolbar menu to access your previous orders.
Each order that you have placed will have its own link as well as total charge and date the order was created. Click the link of the order you wish to view. You will be presented with that order's receipt page.
To view order delivery tracking status, please click the link at the bottom of the receipt page. A new window will open and you will be viewing your tracking information. If you have a question about a previous order that cannot be answered by viewing your order history, please contact The Goodyear Customer Care team at 1-877-387-7226 9:00am - 5:00pm EST, Monday - Friday or via e-mail at goodyearCS@tpscan.com.
Finding Items
How do I find the items I am looking for?
You can browse through the site or use the search option. The search option is located at the top of every page of our online catalogue. When you find an item that interests you, click the name of the item to see its detail page.
What if I want an item, but it is on backorder?
We strive to maintain adequate stock levels. However, occasionally we may run out of or run low on a particular item. Inventory quantities for each item are shown on the detailed item description pages. You may proceed with your order even if we don't have enough on hand to fulfill your order right away. We automatically ship backordered items as soon as the last item becomes available.
Placing orders
How do I place an order?
Placing an order with us is fast and easy! Once you've found the items you would like to purchase, simply click on the Add to basket button then the Purchase button within the basket page. Next follow the instructions on each page.
How will I receive an order confirmation?
After completing the purchasing process, you will see a confirmation page with your order number. Please print this page for your records. We will also confirm your order via email. To check the status of your order at any time, login to the site and then click on the Order History link in the user controls.
What if I have a problem when place an order?
Although most online orders go very smoothly, occasionally you may experience some bumps in the road. If you are not sure about what to do next to complete your order, try beginning at your shopping basket by clicking on Basket from the top toolbar menu. In most cases, you'll get back on track and easily complete your order. If you continue to have trouble with your order, please contact The Goodyear Customer Care team at 1-877-387-7226 9:00am - 5:00pm EST, Monday - Friday or via e-mail at goodyearCS@tpscan.com.
What if I am interested in placing a custom quote for a particular item on the website?
Please refer to the "Custom Quote" link on the top navigation bar on the website. Fill out as much information as you can and a team representative will contact you promptly to discuss your project.
How do I place a rush order if I need my items for a specific event?
If there is a specific in hands date for your order or you need it to be rushed to you as soon as possible, please call The Goodyear Customer Care Team 1-877-387-7226, 9:00am – 5:00pm EST, Monday - Friday or via e-mail at goodyearCS@tpscan.com to discuss your project.
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Do I need to register?
Welcome to The Goodyear Store! If you are a first time visitor to the store you may checkout as a guest or register with us. Registering will allow access to the store and make your subsequent visits quicker. Any information you provide is held with the utmost care and security. To read more about this, see our Privacy Statement.
What if I forget my password?
If you forget your password, you can click here to request that it be sent to your e-mail address.
Can I view a list of my past orders?
Yes, first log in to the site by clicking log in and entering your e-mail address and password. Once you have logged into the site you can click the Order History button located in the top toolbar menu to access your previous orders.
Each order that you have placed will have its own link as well as total charge and date the order was created. Click the link of the order you wish to view. You will be presented with that order's receipt page.
To view order delivery tracking status, please click the link at the bottom of the receipt page. A new window will open and you will be viewing your tracking information. If you have a question about a previous order that cannot be answered by viewing your order history, please contact The Goodyear Customer Care team at 1-877-387-7226 9:00am - 5:00pm EST, Monday - Friday or via e-mail at goodyearCS@tpscan.com.
Finding Items
How do I find the items I am looking for?
You can browse through the site or use the search option. The search option is located at the top of every page of our online catalogue. When you find an item that interests you, click the name of the item to see its detail page.
What if I want an item, but it is on backorder?
We strive to maintain adequate stock levels. However, occasionally we may run out of or run low on a particular item. Inventory quantities for each item are shown on the detailed item description pages. You may proceed with your order even if we don't have enough on hand to fulfill your order right away. We automatically ship backordered items as soon as the last item becomes available.
Placing orders
How do I place an order?
Placing an order with us is fast and easy! Once you've found the items you would like to purchase, simply click on the Add to basket button then the Purchase button within the basket page. Next follow the instructions on each page.
How will I receive an order confirmation?
After completing the purchasing process, you will see a confirmation page with your order number. Please print this page for your records. We will also confirm your order via email. To check the status of your order at any time, login to the site and then click on the Order History link in the user controls.
What if I have a problem when place an order?
Although most online orders go very smoothly, occasionally you may experience some bumps in the road. If you are not sure about what to do next to complete your order, try beginning at your shopping basket by clicking on Basket from the top toolbar menu. In most cases, you'll get back on track and easily complete your order. If you continue to have trouble with your order, please contact The Goodyear Customer Care team at 1-877-387-7226 9:00am - 5:00pm EST, Monday - Friday or via e-mail at goodyearCS@tpscan.com.
What if I am interested in placing a custom quote for a particular item on the website?
Please refer to the "Custom Quote" link on the top navigation bar on the website. Fill out as much information as you can and a team representative will contact you promptly to discuss your project.
How do I place a rush order if I need my items for a specific event?
If there is a specific in hands date for your order or you need it to be rushed to you as soon as possible, please call The Goodyear Customer Care Team 1-877-387-7226, 9:00am – 5:00pm EST, Monday - Friday or via e-mail at goodyearCS@tpscan.com to discuss your project.
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